FAQ

How can I refill it ?

Gas filling must be done outside or in a well-ventilated room and do not smoke at the same time.

It is best to refill the table lighter when it is completely empty. Press the filling valve with the tip of a pointed object until there is no more pressure in the table lighter. Then it is ready to be refilled.

Turn the adjusting knob as far down as possible (-). Hold the gas refill and table lighter straight above each other with the valve of the gas refill pointing vertically down at the table lighter. The table lighter’s filling valve is facing upwards. Then connect the gas refill valve to the corresponding opening in your mignis table light.

Press the gas refill with an even constant pressure and remove it after two seconds of filling – refill again for two seconds. Repeat this procedure if necessary. Wait approx. 1-2. minutes before using the table lighter again to let the excess gas evaporate. Now the table lighter is ready for use and the flame can be readjusted to the preferred level.

To avoid air to enter the sealed gas tank, please make sure the gas refill and the table lighter are held vertically during the filling process. This will prevent a potential vacuum of air that will affect the use of the table lighter.

Lighter gas is flammable and ice cold when it gets out into the air during filling – please be careful to keep away from your skin.

Video guide for the Stone table lighter

Video guide for the Sculpture table lighter

Video guide for the Slim table lighter

What is the return & refund policy?

We hope you will love our table lighter that you order from us but if something isn’t quite right, you have 14 days to return. 

We’ll give you a full refund by the same method you used to pay within 14 days after your returned item reach our warehouse. We ask that items are returned clean, unused and in undamaged giftbox including user instructions.

When will I receive my order?

After receiving your order it will be delivered withing 5-7 days by PostNord parcel service.

You can track your order here.

What do I do if I received a defective order?

If you received a defect product, please fill in our contact form for complains under contact . After receiving your complain form, we will contact you for further process.

Do you ship internationally?

Yes – we ship internationally with PostNord parcel service.

Can I buy your product in any shop?

Yes – you find our products in different store. Please check our store finder to find your nearest store.

What are the shipping costs?

In Europe it 10 Euros and internationally its 20 Euros.

Do you have product warranty?

Yes – mignis offers a free extended 5 years warranty. Simply complete our form below and your warranty will automatically be extended from 2 to 5 years. The extended warranty covers only defects in function, materials and performance for a period of 5 years from the date of purchase and only if the table lighter has been used in accordance with the mignis user guide. The warranty covers repair or replacement of the defective product.

Learn more about our warranty.